The Zenith Lean Practitioner Course is the most comprehensive training package available for public training or online (e-learning). It is a content rich and interactive package that incorporates all that is required to understand and implement Lean effectively, and is a necessity for any person who needs to have an advanced understanding of the Lean methodology in order to conduct Lean interventions that establishes a Lean culture based on an Improvement transformation program within their organisation.
Why choose us?
- We use the full, undiluted Lean and Six Sigma Curriculum
- Our exams are secured to the ISO 13053 part 1 & 2 Standard
- If you are not satisfied with our SCORM accredited online training, we will give you your money back plus 10% extra - guaranteed!
Who is it for?
The Lean Practitioner course is ideal for Lean Leaders, Lean Champions, office workers, production operators, team leaders, supervisory and management grades. Staff and many others often feel they are not part of the communication loop, therefore they feel disengaged from the strategic intent of senior management.
Our Lean Practitioner course gives people a professional approach in understanding the changes that are required and why Lean is necessary for the transition to world class performance.
In many organisations, the argument for this transition is not conveyed correctly, when in fact job security and better pay is often the result of a Lean intervention and it is no coincidence that world class organisations provide the best security and pay deals in their respective markets.
The Lean Practitioner course gives an advanced level of the lean Methodology and includes Lean Overview and Practitioner training:
- The History of Lean, it origins and how it came to the western world
- Lean/Continuous Improvement approach - Getting things right first time
- Creativity using the skills of our staff to produce the ideas
- The purpose of the Five Principles of Lean (Value - Value Stream - Flow - Pull - Perfection)
- The necessity of the outcomes of the Eight Wastes TIM WOODS (Transport - Inventory - Motion - Waiting - Overprocessing Overproduction - Defects - Skills)
- The Eight Wastes in the Office/Services - how they differ from the manufacturing approach
- Advanced Problem solving (use of the Route Cause Analysis that includes the five WHY’s when issues and problems affect a process)
- A professional approach to the job roles with the Lean methodology with regard to: Lean Sponsor - Lean Champion - Lean Practitioner/Facilitator - The Team Leader and finally the Lean Team Member
- Understanding the need to ensure we use One Piece Flow as part of all our processes
The Methods of Mapping
- Process Mapping - Its purpose and the requirements for mapping
- Identification of the types of Mapping; Current, Ideal and Future State, how to develop them and the purpose behind them (visualisation of the process and importance of the data-boxes supporting the visual map)
- The reasons for the identification of all the steps in the process
- Value Stream Map - Its difference from process mapping and the requirements for mapping the whole process
- Data Collection - its purpose and why is should be as accurate as humanly possible
- A step by step guide to the use of data boxes containing - Flow and Touch times, % Yield, WIP, Value and Non Value step recognition and why they are important
- The importance of collecting all the data and projecting it as a picture of what the actual process looks like
The Methods of Lean Intervention
- Transformation Plan of Care (TPOC) - Transformation Planning and Implementation
- A3 Thinking - How Lean organisations communicate, solve problems and record interventions
- Enterprise VSA - Value Stream Analysis - Looking for gaps in Organisational Synergy
- VSA - Value Stream Analysis; cross functional process within a business
- 2Pand 3P - Preparation Process; its development and when and why we use this approach
- Fishbone - Cause and Effect (problem solving)
- Visual Management Techniques - how visual management contributes to transformation with our real life video case study of a Zenith Lean Ltd transformation
- RIE - Rapid Improvement Events and Workplace Design; Short hit team driven event to make changes within 4.5 days, an important "crash to bang" approach in resolving a problems within the workplace whether it is the layout or the process combined
- Workplace Setup - Understanding of the requirement to establish a perfect operating unit or product driven process containing - One Piece Flow - Standard Work - Pull - 6S or 5S and Perfection - the need to keep driving change forward in services and manufacturing
Advanced Tools and Techniques
- True North Metrics
- Quad of Aims
- Team structure and ‘Kaizen Blitz’ teams
- Use of Spaghetti Diagrams, Paper Doll analysis and Swim lanes
- PULL vs Push methodology, Level PULL
- Data Analysis, recommendations from the perspective of the Lean methodology using our own bespoke ZenStat© software for data analysis
- Designing possible ideal and realistic future states and making a work plan
- Creating Flow (flow of the customer order throughout the process) and Pull (delivery to customer order instead of push)
- Problem Solving, PDCA (Plan-Do-Check-Adjust), Visual and Performance Management, SIPOC
- Reverse fishbone and the 5 how’s
- The 7 ways
- The 7 Flows
- Kanban (inventory management) and Poke Yoke (error proofing)
- PESTLE (Political, Economic, socio-cultural, technological, legal and environmental) influences on processes and why we need to understand and recognise them to drive Continuous Improvement
- Lean ‘Beauty Contest’
- Single Minute Exchange of Die (SMED)
- Lean project management using Vertical Value Stream Mapping techniques
- Communication - Methods of communication available when to use
- Culture Change - how culture forms the biggest part of the Lean Methodology
- Skills & Behaviour - Identifying personnel skills and traits within the team as well as identification of the roles within the team developed by individuals (Belbin)
- Kaizen Leader training
- The Lean transformation organisational structure
- Hoshin Khanri (Policy Deployment) and strategic Lean
- Sensei - Roles and Behaviours
Learn these through advanced exercises, simulations, videos and games and quizes.
Case Studies of Lean
Review of Lean interventions in administrative, healthcare, governmental, service, manufacturing, supply chain, engineering, research & development.
- Completely free - £thousands worth of templates to produce your own Lean Business System
- ZenStat© Tools and methods dashboard - our complete suite of automated templates and statistical applications! Making the data analysis easier
- 5S and 6S Auditing software! A must for small and big businesses
- ZENMap© Automated mapping software for real Lean professionals - you put the data in it tells you the rest
- Team Roles Assessment - discover your role, your ideal team and how you contribute to the team - simple and easy to use but highly useful in designing your team
- Personal Tutor Support- offering 24/7 feedback
- ‘Zenith Lean’ Life Time Support© after completion of your course we at Zenith will always support you in your Lean Transformation journey by either email, telecon or Skype for as many years as you want
- ZEN-LDMS© Daily Management System for teams!
- ZENPoll© - Policy Deployment System - a technique to plan the business goals for three to five years and achieve them through constant evaluation
- Easy to use training Learning Management System - via Online, Mobile and Tablet compatible anywhere in the world - fully supported
- ZENProject© Vertical Value Stream mapping (Lean Project Management) - an advanced team based process methodology
Benefits to you for doing this course
After completing the course you will be able to:
- Have a complete professional approach to the concepts and practical applications of the Lean Methodology
- Identify, understand and be able to successfully use the tools and techniques of the Lean Methodology
- Develop your skills and experience by being part of or leading Lean event teams through mentorship or through the guidance of Zenith
- Have the ability to think "Out of the Box" an advanced requisite when working in a Change Culture or a Lean Transformation journey
- Have a professional approach to the benefits of Lean with respect to financial, to productivity and people satisfaction
- Coaching staff to understand why they are being asked to act on issues and problems
- Enables understanding of the influences upon processes and why Continuous Improvement is necessary
- Identify process waste and explains why people are always ‘fire fighting’
- Have the confidence and knowledge when suggesting improvements
- Give you the knowledge to apply world class methods into your organisation and support the organisation wide strategy
- Bring your expertise to the attention of decision makers
- Use the certification in your drive for promotion within your organisations
- Supporting your application when applying for work within your chosen profession or within a Lean Practitioner role
On successful completion of the (uniquely) Lean Foundation milestone you will receive through the post your certification award for those qualifications. Assessment is via a 50 Multiple Choice Question Exam and the successful submission of 20 exercises, each of which takes about 10 minutes. One exercise will take 20-30 minutes and the certificate will be awarded on a successful completion of the overall course.
Certification is awarded in accordance to the Lean Worldwide Industry recognised standard and is set IAW ISO 13053 Part 1 & 2.
In total you will receive 2 beautifully hand crafted certificates which are embossed by hand with legal foils showing your certification.
This course aims to provide an advanced awareness to the Lean Methodology and to have a knowledge and use of various Lean tools and techniques that are used.
In this course the student will be exposed to the Continuous Improvement methodology world in the identification and removal of the prime enemy of Lean; that of process WASTE.