As previously stated the course covers both methodologies that will include the DMAIC principles as well as the Lean Principles and tools.
The course looks at the history, terminology and tools relating to Lean and Six Sigma. It shows how Lean and Six Sigma works, when are they used together, what the common issues and problems are and how to solve them in a structured methodology.
There are many methods of improvement in Lean and this part of the course looks at the basic requirements:
Understanding Continuous Improvement, types of lean interventions (VSA-2P-RIE), the five principles of Lean (Value-Value Stream-Flow-Pull-Perfection), Identification of the eight wastes; TIM WOODS (Transportation-Inventory-Motion-Waiting-Overprocessing-Overproduction-Defects-Skills), understanding value and non value elements, basic problem solving, Process Mapping, 6S and 5S principles workplace set-up; One Piece Flow-Standard Work-Pull-6S (Sort-Straighten-Scrub-Standardise-Safety-Sustain).
Six Sigma Methodologies
An overview of Six Sigma that includes its origins, how it can affect the daily working life, understanding the levels of Sigma, key concepts, Statistical tools, Six Sigma environment and the roles in Six Sigma and the DMAIC methodology (Define-Measure-Analyse-Improve-Control)
Understanding the use of the following: problem statements, Project Charters and Quad of Aims, Process Mapping, the use of a SIPOC, Stakeholder Analysis, Critical to Quality (CTQ) and the purpose of the Voice of the Customer (VOC).
Understanding the use of the following: The types of data and the basic use of statistics, how to understand the requirements of data collection, Process Flowchart, Value Stream Mapping, benchmarking, Voice of the Customer gathering, how to use basic sampling along with the need for process capability.
Understanding the use of the different types of analysis methods: Histograms, Pareto Chart, Time Series/Run charts, Scatter Plot, Cause and Effect diagram, Five Whys, Hypothesis Testing and Non-Normal Data Analysis.
Understanding the use of the different types of improve methods using; the Lean tool box, creativity and idea generation (brainstorming), mistake proofing, solutions selection, planning for control, Failure Modes and Effects analysis (FMEA) and simulation software.
Understanding the use of the different types of control methods and techniques using; Process Sigma Calculations, Control Charts, error proofing, cost savings calculations and Control Plans, Key Performance Indicators and implementation plans that apportion responsibility to individuals or groups.
Understanding the purpose of the realisation of the benefits that can be achieved using the Lean Six Sigma methods, what benefits tracking should be used for and what it should not be used for.